1. Overview
InclusionXchange respects your privacy. This policy outlines how we collect, use, share, and protect personal information when you use InclusionXchange, our global online training platform, including access through membership or authorized resellers. This Privacy Policy is designed to comply with the GDPR (EU/UK), CCPA/CPRA (California), PIPEDA (Canada), and other applicable international privacy regulations. We continue to monitor updates to global privacy laws and will revise this policy accordingly.
2. What Information We Collect We may collect:
● Personal information: name, email, contact details, billing address
● Account data: usernames, passwords (encrypted), training progress
● Payment information (processed securely via third-party services)
● Course usage data: assessments, certificates, completion history
● Technical data: IP address, browser type, device ID, location (for analytics and security)
3. Use of Information
Your data may be used to:
● Deliver and personalize your training experience
● Process payments and issue certificates
● Provide support and manage accounts
● Communicate service updates or offers (with consent)
● Meet legal or regulatory requirements
4. Lawful Basis for Processing
For users in the EU/UK: data is processed on the basis of consent, contract performance, or legitimate interest.
5. Sharing Your Information We do not sell your data. Information may be shared with:
● Hosting and LMS providers
● Payment processors (e.g. Stripe, PayPal)
● Analytics and support tools
● Approved resellers (with limited access)
6. Global Data Transfers
Data may be stored or processed in the U.S., Canada, or other jurisdictions. Safeguards (e.g., SCCs) are in place for international transfers.
7. Your Rights
You may:
● Request access, correction, deletion, or export of your data
● Withdraw consent at any time (if applicable)
● File a complaint with your regional data protection authority
Requests can be made to: hello@inclusionxchange.net
8. California Privacy Rights
If you are a California resident, you may request:
● A list of the categories of personal information we have collected about you
● The business purposes for collecting that information
● A description of categories of third parties with whom we share your data
We do not sell your personal information. You may also request deletion of your data. To exercise these rights, please contact us at: info@pulsely.com
9. Cookies
We use cookies for performance, analytics, and optional marketing. Cookie banners are provided for EU/UK users to opt in.
10. Security
We apply industry-standard security measures including SSL encryption, secure hosting, and role-based access control.
11. Children
We do not knowingly collect data from children under age 13 (or 16 in the EU).
12. Accessibility Statement
We are committed to making InclusionXchange accessible to everyone. Our platform strives to meet WCAG 2.1 AA standards. If you encounter any issues or need accommodations, please contact us at hello@inclusionxchange.net.
13. Data Retention
We retain personal data for as long as necessary to provide our services and comply with legal obligations. Training records and certificates may be retained for longer periods as required by applicable regulations.
14. Contact Information
For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
● Email: hello@inclusionxchange.net
● Company: InclusionXchange
15. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or through InclusionXchange. The effective date at the top of this policy indicates when it was last revised.